Final answer:
The response explains qualitative and quantitative variables for evaluating the two alternatives - maintenance service and virtual library - attributing weights to each type of variable based on their significance.
Explanation:
Qualitative variables:
- For the maintenance of electrical and sanitary facilities: customer satisfaction, perceived quality of work, reputation in the community.
- For the creation of a virtual library: usability of the platform, user engagement, content relevance.
Quantitative variables:
- For the maintenance service: cost of materials, revenue generated, number of contracts secured.
- For the virtual library: number of users, percentage increase in resource usage, cost of website maintenance.
Variables Weight and Explanation:
- Qualitative: Maintenance - 40% (long-term reputation impacts), Library - 30% (user satisfaction).
- Quantitative: Maintenance - 60% (financial impacts), Library - 70% (usage growth).
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