Answered

A customer is upset about an interaction with one of your coworkers.

What would you be most likely to do or say?

What would you be least likely to do or say?

Pick one of each.



Answer :

GinnyAnswer

Final answer:

Work conflicts involve interpersonal, task, and process disagreements. Encourage positive communication and avoid negative behaviors.


Explanation:

Types of Conflicts at Work:

  • Interpersonal: Conflict between individuals.
  • Task: Disagreements on work-related tasks.
  • Process: Conflicts in how tasks are executed.

In a work conflict, encourage coworkers to express opinions and ideas to address issues positively. Avoid using aggressive tone, eye-rolling, or hostile body language.


Learn more about Workplace Conflict Resolution here:

https://brainly.com/question/32795446


Other Questions