Answer :

Final answer:

Norms are social rules that govern behavior, including folkways and mores. Formal and informal norms play a crucial role in shaping societal expectations and behavior.


Explanation:

Norms are the expectations or rules, formal or informal, about how one should behave in a particular social situation. They include folkways - usual ways of behavior like greetings and dressing, and mores - strict standards of moral conduct. Formal norms are laws while informal norms are customs like table manners.


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