Who is responsible for helping the customer set their first service appointment after their purchase?

A. Service Cashier
B. Service Advisor
C. Salesperson
D. Sales Manager
E. Any of the above



Answer :

Final answer:

Service Advisor is responsible for setting the customer's first service appointment after purchase.


Explanation:

Service Advisor is responsible for helping the customer set their first service appointment after their purchase. In the provided situation, the lunch-hour manager took actions based on customer feedback to improve service efficiency.


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