Answer:
Explanation:
The holiday tradition you mentioned seems to involve a unique and heartwarming story that draws attention each year. Here's how you might explain it in the context of business studies, focusing on the themes of customer relations, brand building, and viral marketing:
### Explanation:
Ms. Dench’s holiday tradition has become widely known and celebrated, earning her the affectionate title of “Thanksgiving Grandma” in an online database that tracks popular internet moments. This tradition likely started with a memorable and positive interaction that resonated with many people, leading to widespread sharing and recognition.
### Key Points to Highlight:
1. **Customer Relations**:
- The story of Ms. Dench highlights the importance of personal connections and memorable experiences in building strong relationships. In business, creating positive, memorable interactions with customers can lead to loyalty and word-of-mouth promotion.
2. **Brand Building**:
- Ms. Dench’s tradition becoming a widely recognized event demonstrates the power of storytelling in brand building. Businesses can create compelling stories around their products or services to engage and connect with their audience on an emotional level.
3. **Viral Marketing**:
- The fact that Ms. Dench’s tradition is recorded in an online database of popular moments shows how viral marketing can amplify a simple, genuine story. Businesses can leverage social media and online platforms to share relatable and heartwarming content that resonates with a wide audience, leading to organic growth and attention.
4. **Community Engagement**:
- The annual attention to Ms. Dench’s tradition suggests strong community engagement. Businesses can foster a sense of community by encouraging and celebrating customer participation in traditions or events, thereby strengthening their brand’s community presence.
In summary, Ms. Dench’s “Thanksgiving Grandma” tradition serves as an example of how personal, genuine stories can captivate public interest and highlight important business concepts such as customer relations, brand building, viral marketing, and community engagement.