Final answer:
Decision-making involves selecting a course of action from alternatives, which can be structured in various forms. Employee involvement is essential for better performance and conflict avoidance.
Explanation:
Decision-making is the mental process of selecting a course of action among alternatives. There are various types of decisions such as automatic, programmed, and nonprogrammed decisions. Structured decision-making processes include rational, bounded rationality, intuitive, and creative decision making.
When making decisions, individuals must assess opportunities, reconcile with business goals, engage in detailed decision-making processes, and implement selected alternatives. Employee involvement in decision-making leads to better performance and helps avoid conflicts.
Effective decision-making involves determining roles, analyzing problems, identifying improvement opportunities, and aligning results with business objectives. It is crucial to evaluate the process for continuous improvement and successful strategy implementation.
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