10. Develop a business case for adopting data analytics and business intelligence in ABSA's Debt Collection division. Include the following elements:

- Executive summary
- Current challenges and opportunities in the Debt Collection division
- Proposed data analytics and BI solutions based on the outcomes of Project Activities 1, 2, & 3
- Expected benefits and ROI analysis
- Implementation timeline and milestones
- Risk assessment and mitigation strategies
- Recommendations and next steps (Refer to Chapter 5, Sections 5.3, 5.4, 5.10, and Chapter 6, Section 6.3)

(25 marks)



Answer :

Final answer:

Create a business case for incorporating data analytics and BI into ABSA's Debt Collection division, detailing solutions, benefits, risks, and recommendations.


Explanation:

Developing a Business Case for Data Analytics and Business Intelligence

  1. Executive Summary: Brief overview of the proposal.
  2. Challenges and Opportunities: Identify current issues and areas for improvement.
  3. Proposed Solutions: Data analytics and BI strategies from Project Activities 1, 2, & 3.
  4. Expected Benefits: Outline potential advantages and ROI analysis.
  5. Implementation Plan: Timeline and key milestones.
  6. Risk Assessment: Identify risks and mitigation strategies.
  7. Recommendations: Next steps based on Chapters 5 and 6 guidance.

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