Personal selling offers adaptability in the sales message, cost control through sales force size, and effectiveness in creating satisfied customers.
Personal selling has a distinct advantage over other forms of promotion due to its ability to adapt the sales message during the presentation, tailoring it to the specific needs and preferences of individual customers. This flexibility allows for better communication and increased chances of making a sale.
Additionally, personal selling costs can be adjusted by controlling the size of the sales force, making it a more efficient and manageable form of promotion compared to fixed-cost strategies like advertising.
Moreover, the direct interaction in personal selling often leads to higher customer satisfaction and loyalty, making it more effective at creating satisfied customers than other promotion methods.
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