Answered

After a salesperson closes a sale, s/he should:

A. Immediately seek to sell more to the same individual.
B. Follow up to ensure that the customer is satisfied.
C. Ask the customer if s/he wants to take some time to reconsider the decision.
D. Avoid the customer to reduce the potential for a cancellation.



Answer :

GinnyAnswer

Final answer:

After closing a sale, follow up with customers for satisfaction, gather insights for future negotiations, and address concerns proactively.


Explanation:

After a salesperson closes a sale, s/he should follow up to ensure that the customer is satisfied. This is crucial for customer retention and building long-term relationships. Following up shows care and can lead to repeat business.

Furthermore, making a follow-up call can provide insights for future negotiations. Understanding why a deal did not happen can help in improving offerings and strategies moving forward.

Lastly, being proactive in seeking feedback and addressing customer concerns can lead to successful deal closures and customer satisfaction.


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