1) A patient is calling Dr. Jones' office. What is the first thing you should say when answering the phone?

[12.5 Points]



Answer :

Final answer:

When answering a call at Dr. Jones' office, the first thing to say is a professional greeting introducing yourself to the caller.


Explanation:

The first thing you should say when answering the phone at Dr. Jones' office is as follows:

  1. Hello, this is [Your Name] speaking, how may I assist you today?

By initiating the conversation with a greeting and introducing yourself, you set a professional tone and make the caller feel valued and attended to.


Learn more about phone etiquette in a medical office setting here:

https://brainly.com/question/43713125