Which of the following should a medical assistant ensure when obtaining prior authorization for a referral?

A. Follow guidelines of the patient's insurance company on how to obtain a referral.
B. Have the patient contact utilization management for a referral.
C. Inform the patient that authorization has been approved.
D. Tell the patient prior authorization is obtained after their visit.

It is essential for medical assistants to follow insurance guidelines, inform patients of approved authorization, and secure prior authorization before a patient's visit.

Explanation:

When obtaining prior authorization for a referral as a medical assistant, it is crucial to follow the guidelines of the patient's insurance company regarding the referral process. Inform the patient once authorization has been approved to ensure they are aware of the status of their referral. Prior authorization should be obtained before the patient's visit to facilitate a smooth referral process.

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