A clinical medical assistant is communicating during a telehealth visit with a patient who has partial hearing loss. Which of the following methods should the medical assistant use?

A. Speak in a loud, high-pitched tone.
B. Use real-time closed captioning.
C. Speak at a fast pace, avoiding pauses.
D. Have the patient use magnification aids.

Effective communication methods for patients with partial hearing loss include utilizing residual hearing, closed captioning, and speaking clearly and slowly.

Explanation:

Methods for Communicating with a Patient with Partial Hearing Loss:

Take advantage of the student's residual hearing: Seat the student close to you or key classmates, minimize competing noise, keep instructions concise, and check for understanding.
Use real-time closed captioning: Adding captions and subtitles to audio or video can aid individuals with low or no hearing.
Speak slowly and clearly: Patience, short questions, and repetition can enhance communication with individuals who have difficulty hearing.

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