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Question 1

During a counseling session with his subordinate, SSgt Wells pays close attention to his verbal and non-verbal cues so that his intentions are aligned with what he is communicating. He takes natural pauses to give his subordinate time to think and paraphrases what he hears. He believes these actions will help him control the session while making it easier for his subordinate to open up.

This scenario BEST describes which of the following interpersonal communication session skills?

A. Closing
B. Responding
C. Resolving



Answer :

GinnyAnswer

Final answer:

Responding in communication involves using verbal and nonverbal cues to show attentiveness and understanding, essential for effective counseling sessions.


Explanation:

Responding in interpersonal communication involves sending verbal and nonverbal messages that show attentiveness and understanding. SSgt Wells's behavior of giving natural pauses, paraphrasing, and paying attention to cues aligns with effective responding techniques.

Nonverbal cues like direct eye contact, nodding, and verbal cues such as paraphrasing and clarifying questions are key components of responding. Such active listening behaviors help in controlling a counseling session while making it easier for the subordinate to open up.

Using back-channel cues, paraphrasing, and asking questions after a message are integral parts of effective responding in communication, as they demonstrate attentiveness and understanding to the speaker.


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