Answered

How were the Six Themes of Compassionate Connected Care identified?

A. Polling a national CNO council on patient experience best practices.
B. Asking hundreds of clinicians, non-clinicians, and patients what compassionate connected care looks like.
C. Conducting focus groups with the patient experience officers of organizations above the 90th percentile.



Answer :

GinnyAnswer

Final answer:

The Six Themes of Compassionate Connected Care were identified through a comprehensive approach involving input from various stakeholders.


Explanation:

Patient-Centered Care Identification Process

The Six Themes of Compassionate Connected Care were identified through a comprehensive approach that involved polling a national CNO council on patient experience best practices, asking various stakeholders what compassionate connected care looks like, and conducting focus groups with patient experience officers from top-performing organizations. This process ensured a multi-faceted perspective on what constitutes compassionate connected care.

Examples:

1. Seeking input from clinicians, non-clinicians, and patients to gather diverse viewpoints.
2. Engaging with patient experience officers from high-performing organizations to learn from their successful practices.
3. Incorporating feedback from a national CNO council to ensure alignment with patient experience best practices.


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