Answered

According to the NPS, there are three types of customers. They are the Promoters, Passives, and:

A. Upset
B. Angry
C. Detractors
D. Retractors



Answer :

Final answer:

In marketing, customers are categorized into Promoters, Passives, and Detractors based on their satisfaction levels, with Detractors being those who are dissatisfied.


Explanation:

According to the NPS (Net Promoter Score), the three types of customers are the Promoters, Passives, and Detractors. Detractors are customers who are unhappy with a company and have the potential to negatively affect its reputation and growth.


Learn more about customer satisfaction and categorization here:

https://brainly.com/question/43081544