Final answer:
In healthcare, apologizing to a patient is not about admitting blame but showing empathy and understanding, leading to improved patient satisfaction and outcomes.
Explanation:
False. Apologizing to a patient is not about admitting blame but showing empathy and understanding. In healthcare, apologizing can help improve patient satisfaction, trust, and outcomes.
For example, a doctor can acknowledge the patient's suffering, take responsibility for any mistakes, and express genuine regret without admitting fault.
Expressing regret for the consequences of actions is essential but does not necessarily mean admitting blame.
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