The medical assistant can use therapeutic communication techniques, provide coaching on disease management, and encourage the use of resources to support Beth in coping with type 2 diabetes.
Therapeutic communication techniques can be utilized by the medical assistant to acknowledge Beth's feelings and provide support as she copes with her type 2 diabetes diagnosis. Offering coaching on disease aspects and self-care management can empower Beth to take control of her health. Additionally, encouraging the use of community and healthcare resources can aid in easing Beth's transition to managing her condition.
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