You have been assigned to be the project manager for a project that was presented to stakeholders in a way that only communicated the result that management is expecting to achieve. As such, there is resistance in the team to this change. While the current state of the organization is not ideal in every regard, it is working, employees are happy, and customers are happy.

Which of the below scenarios best describes what you might want to do next?

A. Tell the team and internal stakeholders that this is what management wants and this is what we will deliver.
B. Meet with stakeholders and let them know that change is inevitable. Reiterate that this project is a high priority to senior management and that the change is urgent.
C. Meet with senior management and tell them that this project will not succeed because it does not have the support of key stakeholders.
D. Meet with key stakeholders, draw the polarity diagram, and work together to identify the positives and negatives of the current situation, the future change scenario, and the risks and benefits of making or not making the change.

Question

05-08-2024
Business

Answered

You have been assigned to be the project manager for a project that was presented to stakeholders in a way that only communicated the result that management is expecting to achieve. As such, there is resistance in the team to this change. While the current state of the organization is not ideal in every regard, it is working, employees are happy, and customers are happy.

Which of the below scenarios best describes what you might want to do next?

A. Tell the team and internal stakeholders that this is what management wants and this is what we will deliver.
B. Meet with stakeholders and let them know that change is inevitable. Reiterate that this project is a high priority to senior management and that the change is urgent.
C. Meet with senior management and tell them that this project will not succeed because it does not have the support of key stakeholders.
D. Meet with key stakeholders, draw the polarity diagram, and work together to identify the positives and negatives of the current situation, the future change scenario, and the risks and benefits of making or not making the change.

Answer :

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Final answer:

For effective change management in this scenario, it is crucial to involve key stakeholders, create a sense of urgency, and manage communications tactfully.

Explanation:

Meeting with key stakeholders, drawing the polarity diagram, and working together to identify the positives and negatives of the current situation, the future change scenario, and the risks and benefits of making or not making the change would be the best approach in this scenario. This method allows for a comprehensive analysis of the situation and involves stakeholders in the decision-making process.

Developing a sense of urgency is crucial in ensuring that employees understand the need for change and are more likely to accept it. Communicating the necessity of change due to internal or external threats can help create momentum towards the desired transformation.

Managing communications effectively, addressing issues promptly, and focusing on behavior rather than personality can foster a positive environment for change implementation and resolve resistance within the team.

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