Answered

The CSR or Acceptance staff is responsible for:

1. Asking the customer to identify the type of battery in the device.
2. Inspecting the condition of the battery, looking for damage, leaks, and defects.
3. Inspecting the device for other items and removing items that must not be on the device.
4. Completing the front of the new tag.
5. Completing the Acceptance Detailed Steps on the back of the tag.
6. Signing the Verification area on the front of the tag, identifying the Cabin Battery Seat Location, and attaching the tag onto the device.
7. Ensuring that the device is powered off. If required, insulating the battery terminals to prevent a short circuit.
8. Removing the battery from the device and placing the battery in a sturdy or lined battery box if required for the battery type.



Answer :

GinnyAnswer

Final answer:

The responsibilities of CSR or Acceptance staff involve identifying, inspecting, and managing batteries and devices for proper handling and storage.


Explanation:

Responsibilities of CSR or Acceptance staff:

  1. Identifying the type of battery in the device
  2. Inspecting battery for damage, leaks, defects
  3. Inspecting device for unauthorized items

These staff complete new tags, power off devices, insulate battery terminals, remove and store batteries properly if necessary.


Learn more about battery handling and inspection here:

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