Answer :

Final answer:

In Step 2 of the mail merge process, you need to insert merge fields into the document to personalize the content.


Explanation:

In Step 2 of the mail merge process, you must be prepared to:

  1. A) decide which type of mail merge document you'll be creating.
  2. B) insert merge fields into the document.
  3. C) preview the mail merge document.
  4. D) select recipients.

Inserting merge fields is crucial in personalizing each document with recipient-specific information, such as names or addresses.


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