Answered

You are unhappy with the current customer satisfaction levels. What should you do? (Select all that apply)

- Delegate a Sales Associate to work the floor.
- Focus on the positive impact you are having on the customer experience.
- Identify something specific you can do immediately to improve the customer experience so you don't feel overwhelmed.
- Take a deep breath to pause.



Answer :

GinnyAnswer

Final answer:

To improve customer satisfaction levels, focus on positives, take immediate action, and provide empathy and support.


Explanation:

Focus on the positive impact you are having on the customer experience: It is essential to acknowledge and build on areas where you are succeeding.

Identify something specific you can do immediately to improve the customer experience: Taking immediate action addresses issues proactively and prevents feeling overwhelmed.

Show empathy and support: Supportive management fosters problem-solving and enhances employee performance.


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