Answer :

Final answer:

In manufacturing, the internal customer is the next person down the line, promoting efficiency and collaboration within the organization.


Explanation:

True, in manufacturing, the internal customer is often considered to be the next person down the line. This concept emphasizes the importance of providing quality products or services to internal parties within the organization to ensure a smooth flow of operations.

For example, if a manufacturing department produces components that are then used by another department for assembly, the second department is the internal customer of the first one.

This approach promotes efficiency, communication, and collaboration within the organization, ultimately leading to better overall performance.


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