For the purpose of quality planning and control, it is necessary to define quality characteristics that relate directly to the design specifications for products or services.

Which quality characteristic is not often used?

A. Limited customer contact (for the convenience of privacy)
B. Reliability (continuous performance capability)
C. Durability (total life expectancy)
D. Performance ability



Answer :

Final answer:

Availability, reliability, and performance ability are crucial quality characteristics, whereas limited customer contact is not commonly used in quality planning.


Explanation:

Availability and reliability are essential quality characteristics in the context of product design specifications. Performance ability is another crucial quality characteristic that is often considered. However, Limited customer contact is a quality characteristic that is not typically used in quality planning and control discussions related to product design specifications.


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