There will be times when you will have to forward a colleague's email to a client or to your direct manager. Which of the following issues should you take into account before proceeding?

Select the single best answer:

A. You can forward the email directly, but you should CC the author of the email so that they are informed about consequent actions.

B. Copy the content of the email and paste it in a new email, and then send it to your client or direct manager.

C. You should ask your colleague for permission before forwarding the email.

D. Make sure that no confidential information is included in the email.

E. If the email is marked "Confidential" or "Private" or "Do not distribute without prior authorization," have a discussion with your colleague and decide on the best solution for forwarding the relevant information.



Answer :

Final answer:

Before forwarding a colleague's email, ensure no confidential information is included, discuss with the colleague if marked as confidential, and ask for permission before forwarding.


Explanation:

Before forwarding a colleague's email to a client or direct manager, several issues should be taken into account:

  1. Make sure that no confidential information is included in the email. This is crucial to maintain professionalism and protect sensitive data.
  2. If the email is marked as confidential or private, discuss with your colleague to determine the best approach for forwarding the information while respecting the privacy concerns.
  3. Ask for permission from your colleague before forwarding the email to ensure that they are aware and in agreement with the dissemination of the information.

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