A sales associate is hosting a cooking class to demonstrate a new line of kitchenware and notices a customer interacting with the products as if actually using them.

Which is the BEST way for the associate to create a memorable experience for the customer?

A. Invite the customer to participate in the demonstration.
B. Give the customer an informational brochure.
C. Provide the customer with the product video.
D. Explain the products' features and benefits to the customer.

Participate in live demonstrations of the product: By inviting the customer to actively engage in the cooking class, they can have a hands-on experience with the new kitchenware, leading to a memorable interaction.

Ask subject-matter experts to review work for technical accuracy: Having experts available to answer any questions or provide additional information can enhance the customer's understanding and enjoyment of the products.

Introduce an incentive program: Implementing employee incentives can motivate staff to genuinely enjoy assisting customers, leading to a positive and helpful shopping experience.

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