Which strategy should be avoided when providing customer service?

A. Quickly or unnecessarily pass off a complainant to a coworker.
B. Give the customer the opportunity to explain the situation.
C. Actively listen to the customer and try to assist with their concern.
D. Talk slowly and calmly in a well-modulated voice.

When providing customer service, avoid passing off complainants quickly, give customers the opportunity to explain, actively listen, and speak calmly.

Explanation:

Avoid quickly or unnecessarily passing off a complainant to a coworker. Instead, give the customer the opportunity to explain the situation. Actively listen to the customer and try to assist with their concern. It is important to talk slowly and calmly in a well-modulated voice.

Learn more about Customer service strategies here:

https://brainly.com/question/36609175