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What is the best way for a health care professional to deal with a patient who has not followed the instructions given about postoperative care and who then complains about the negative consequences?

A. Advise the patient that he or she caused the problem himself or herself.
B. Explain specifically what he or she should have done.
C. Apologize for possibly giving unclear instructions and explain them again.
D. Ask your supervisor to assist the patient.



Answer :

GinnyAnswer

Final answer:

In dealing with a patient who hasn't followed postoperative care instructions and complains about negative consequences, apologizing, explaining the instructions again, and seeking a supervisor's assistance are key steps.


Explanation:

Apologize for possibly giving unclear instructions and explain them again. It is important to advise the patient on what they should have done differently in terms of postoperative care. Asking a supervisor to assist the patient may provide additional support and clarification.


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