A couple of days after starting her new job as a logistics manager at Eco Forest Systems, Livia is heard commenting that Working at Eco Forest Systems is not nearly what I expected it to be. This is an example of _________, which occurs in the _________ stage of the socialization process.

a. reverse adaptation; encounter
b. counterculture; understanding
c. encounter culture shock; encounter
d. anticipatory reverse adaptation; attrition
e. reality shock; encounter