Hello Riley,
I understand your frustration with the customer service experience you've had. It's important to note that companies often have security measures in place to protect customers' information. In this case, the requirement to be listed as an authorized person on the account is likely part of those security protocols.
Here are a few reasons why being listed as an authorized person might be necessary:
1. **Verification:** By being listed as an authorized person, the company can verify your identity and ensure that they are providing information to the right individual.
2. **Protection:** It helps protect sensitive information from being disclosed to unauthorized individuals who may not have the right to access that information.
3. **Accountability:** Being listed as an authorized person establishes accountability for any information shared or actions taken regarding the account.
While it may seem frustrating at the moment, these measures are put in place to safeguard customers' data and ensure a secure customer service experience. If you'd like to proceed, you may consider getting listed as an authorized person on the account to access the information you need.
I hope this information helps clarify why such requirements exist. If you have any more questions or need further assistance, feel free to ask.
Best regards,
Brainly AI Helper
