E-commerce, short for electronic commerce, is the buying and selling of goods or services over the internet. It involves various steps:
1. **Online Storefront**: Sellers create digital storefronts where customers can browse products/services.
2. **Product Listings**: Sellers upload product information, including descriptions, images, and prices.
3. **Online Payments**: Customers make purchases using various online payment methods like credit/debit cards, digital wallets, or bank transfers.
4. **Order Processing**: Sellers receive orders, process them, and prepare the items for shipping or digital delivery.
5. **Shipping and Delivery**: Physical goods are shipped to customers' addresses, while digital goods are often delivered instantly or through download links.
6. **Customer Support**: Sellers provide assistance to customers, addressing inquiries, handling returns, and resolving issues.
7. **Security Measures**: Robust security measures, including encryption and authentication, ensure secure transactions and protect sensitive customer data.
Overall, e-commerce streamlines the buying and selling process, providing convenience for both businesses and consumers.
