Final answer:
Social media can be manipulated by spreading misinformation and engaging in cyberbullying to report poor service delivery.
Explanation:
Social media can be abused or manipulated in the context of reporting poor service delivery in various ways:
- Spreading misinformation: Users may share inaccurate information or fake news to create a negative image of a service provider.
- Cyberbullying: Social media platforms can be used to publicly criticize or attack service providers, harming their reputation.
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