LESSON 13, ACTIVITY A: PRACTICING THE STEPS OF PROBLEM SOLVING
1. Define the problem - The way a person defines the problem helps determine
the kind of result you
are going to get. What's considered a problem by one
person might not be a
problem to another.
2. Include others - Think about whom else the problem affects, who can help
you or who has information about the problem
.
3. Describe the best possible outcome - What would you like to happen?
4. List options - What are possible strategies, things you can do, to achieve the
best possible outcome? Often there are several paths one could take.
5. Weigh the pros and cons - Take the top 2 or 3 options and break them down
into the pluses and minuses of each option; what's good and easy - what's not
good (or less good) and more difficult.
6. Decide which option to take -What are the consequences?" You may want to
intentionally choose an option based on your Head, Heart, Hands, or Hopes.
Using the scenario presented in class, complete the following with your group:
1. Define the problem:
2. Include others
3. Describe the best possible outcome
4. List options
5. Weight the pros and cons
6. Decide which option to take