Select the correct answer.
What type of negative business message does this statement convey?
We noted your comment about your problem with our hairstyling gel. Thanks for bringing it to our attention. Could you please message me your
email or phone number?
OA. denying a request
B. explaining a service fault
OC. rejecting a claim
OD. responding to a social media post
O
E. apologizing for a mistake

Question

02-06-2024
English

Answered

Select the correct answer.
What type of negative business message does this statement convey?
We noted your comment about your problem with our hairstyling gel. Thanks for bringing it to our attention. Could you please message me your
email or phone number?
OA. denying a request
B. explaining a service fault
OC. rejecting a claim
OD. responding to a social media post
O
E. apologizing for a mistake

Answer :

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Final answer:

The statement conveys a negative business message of rejecting a claim by acknowledging the customer's issue and seeking contact information for further resolution.

Explanation:

The type of negative business message conveyed in the statement is rejecting a claim. This can be inferred from the company's acknowledgment of the customer's issue with their product and the request for contact information, which indicates the intention to address the complaint or problem raised.

Learn more about Types of negative business messages here:

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