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5. Languages have certain features and conventions, which can be manipulated:

Write down what you would say when you are apologizing to a client for not delivering a product or service on time:

"I take full responsibility for my mistake and I would like to apologize. To make it up to you, we will kindly offer you free delivery on your next purchase."

Write down what you would say to a client when agreeing to his/her request to supply a product or service:



Answer :

GinnyAnswer

Final answer:

Apologizing to a client requires acknowledging the mistake, taking responsibility, and offering a solution. Agreeing to a client's request involves acknowledging the request, confirming ability, and providing a clear timeline.


Explanation:

When apologizing to a client for not delivering a product or service on time, it is important to sincerely acknowledge the mistake and the impact it had, take responsibility for the error, and offer a meaningful solution to make amends.

When agreeing to a client's request to supply a product or service, it is essential to acknowledge the request, confirm your ability to fulfill it, and provide a clear timeline for delivery or service provision.


Learn more about Apologies and Client Acknowledgment here:

https://brainly.com/question/43169153


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