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Lucy is a sales manager for a software company. Select the statement that describes the situation accurately:

A. Lucy has a responsibility to make the most profit for her company that she can, so she needs to make the sale quickly.
B. Lucy should refuse to make the sale since she knows Afra doesn't need the higher-spec product.
C. Lucy should fairly explain the benefits of both offerings to Afra, and discuss her business needs as they relate to the features.
D. If Lucy is uncomfortable making the sale, she should pass Afra on to another salesperson in her company.



Answer :

GinnyAnswer

Final answer:

In business sales, it is essential to provide clients with a fair explanation of product benefits to help them make an informed decision.


Explanation:

Lucy should fairly explain the benefits of both offerings to Afra, and discuss her business needs as they relate to the features. By providing balanced information, Lucy is ensuring transparency and helping the client make an informed decision. This approach fosters a positive relationship built on trust and understanding, which is crucial in sales.


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