What should you do when identifying a claim and there is no UPC or item number to scan to determine if it is a hazardous material? (Select all that apply.)

A. Call the Compliance Hotline.
B. Request the DOT classification for ground transportation.
C. If the item is a battery, refer to the Battery Catalog.

To identify hazardous materials without a UPC or item number, call the Compliance Hotline, request the DOT classification for ground transportation, and refer to the Battery Catalog for batteries.

Explanation:

When identifying a claim and there is no UPC or item number to scan to determine if it is a hazardous material, you should:

Call the Compliance Hotline for assistance and guidance.
Request the DOT classification for ground transportation to understand the material's hazardous nature.
If the item is a battery, refer to the Battery Catalog to check for hazardous material information.

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