Introduce yourself and reassure the upset patient to establish trust and address their emotions effectively.
Introduce yourself and explain your role to the upset and confused patient to provide clarity and establish trust. Reassure the patient that everything will be okay and maintain a calm and compassionate demeanor. Respond to the patient's anger in an accepting but non-provoking manner to address their emotions and foster a positive interaction.
https://brainly.com/question/38041203