Answer :
Final answer:
Nurses can enhance patient communication through active listening, empathy, and plain language use. Basic communication skills involve non-verbal cues, open-ended questions, and clarification. Follow-up responses like reassurance and checking comprehension further support effective patient care.
Explanation:
Effective Communication Strategies for Educating Patients:
Nurses can engage in effective communication with patients and families by:
- Active listening: Paying full attention to the patient's concerns.
- Empathy: Understanding and sharing the patient's feelings.
- Use of plain language: Avoiding medical jargon to ensure understanding.
Basic Communication Skills for Nurses:
Some basic communication skills include:
- Non-verbal communication: Body language, eye contact, and gestures.
- Open-ended questioning: Encouraging patients to express themselves.
- Clarification and summarization: Ensuring mutual understanding.
Follow-Up Responses for Patients:
Follow-up responses include:
- Reassurance and empathy: Providing comfort and understanding.
- Checking comprehension: Asking if the patient understood the information.
- Offering further assistance: Being available for additional questions or concerns.
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